A narrow majority of physician practices in the United States expect patient volume to return to pre-COVID levels by Jan. 1, 2021, according to a new Evolve Healthcare Marketing and Redwood Advisors survey. Fifty-one percent of outpatient physicians, practice administrators, hospital executives and other key healthcare decisionmakers made such a forecast when completing the inaugural survey late last summer. This total includes one-third of the survey’s participants whose volume had already returned to pre-pandemic levels before Labor Day.
We may not be at the point where you overhear your surgeon saying, “Hey, Google, pass the scalpel,” but artificial intelligence (AI) is gradually making its way into the healthcare industry and, by extension, dermatology and plastic surgery practices. Even in its limited use, AI is already helping providers offer their patients better care, whether it’s preop, in the OR or during the recovery process.
In 2009 I wrote about my first-hand frustrations as a physician with Press Ganey patient satisfaction surveys. A decade on, has my hell gotten worse?
Mexico’s Yucatán Peninsula may hold the key to attracting and retaining customers in today’s fast-changing healthcare environment.