We may not be at the point where you overhear your surgeon saying, “Hey, Google, pass the scalpel,” but artificial intelligence (AI) is gradually making its way into the healthcare industry and, by extension, dermatology and plastic surgery practices. Even in its limited use, AI is already helping providers offer their patients better care, whether it’s preop, in the OR or during the recovery process.
In 2009 I wrote about my first-hand frustrations as a physician with Press Ganey patient satisfaction surveys. A decade on, has my hell gotten worse?
Mexico’s Yucatán Peninsula may hold the key to attracting and retaining customers in today’s fast-changing healthcare environment.